Leading Change
Matthew Shay, CEO of the National Retail Federation, says historically, changes have happened slowly. Not so today. “The velocity of change is unlike anything we’ve ever seen,” he says. “Before, things happened over a generation; now they’re happening overnight.“
The business landscape is changing rapidly. The question is are our organizational structures ready to handle the new needs of a changing marketplace?
A successful change initiative requires a team effort.
According to Marine Insight, A maritime pilot, sometimes simply called a pilot, is a sailor who maneuvers ships through dangerous or congested waters, such as harbors or river mouths. When the situation gets risky or demands greater skill in the maneuvering of the ship, the ship pilot acts as the person who advises the captain what route to take and what changes need to be made. The ship’s captain ensures the crew carry out the pilot’s orders.
When it comes to organizational change, your Transition Manager is the Pilot and the Project Lead is the Captain. The Pilot cannot maneuver the change without an engaged and well informed Captain.
We will walk you through a framework to build momentum, create a buzz, transfer psychological ownership, and make change stick. We help you both captain and pilot change.
Change Portfolio
- Developed transition and training initiative for XPO corporate one ERP P2P technology implementation – post merger of 5 companies grossing 12 billion dollars. Built program from project analysis to delivery with white-glove train-the-trainer scaled implementation to over 2000 end users.
- Designed and implemented end-user adoption; including acceptance testing, application testing, deployment schedule, and training to reduce workflow disruption for the tactical deployment of a worldwide initiative to upgrade 80,000 computers to Windows 10 and Office 2016. Project implementation included learning requirements, status reports, and training documentation for global release.
- User Implementation and Adoption Compliance – facilitated team-strategic plan and implementation for retail DTC department reorganization. Trained teams to build capacity on communication processes, and tactical handoffs. Developed capacities for inter-personal and group transparency, plus peer feedback. Met client’s objective of developed connectivity, synergy and team agility.
- Customized Training and Readiness Tool Kit – designed and delivered course material, presentation strategy, participant material, presentation slides, instructor guides, workbooks, and program evaluation for both a global diversity and inclusion program, plus a transition-management initiative at global retailer.
- Designed and implemented a leadership development program for Google. Built interactive and educational games to drive leadership skills, capabilities of delegation, decision-making, change management, and conflict management.
